list_sales_coach_discussions
row plus every message in order and its escalations.
Each answer lists the Qobra data tools the agent ran to produce it; an
escalation is a hand-over to a human that opened a request. Reach for it to
diagnose a single conversation: what was asked, what the agent answered, and
where it fell back to a human.
Reserved to full statement access, like
list_sales_coach_discussions.
A discussion you cannot reach reads exactly like one that does not exist.
Parameters
Body
Body
string
required
Id from list_sales_coach_discussions.
Response
Body
Body
string
string
Link to the statement the discussion is about; discussions have no page of
their own.
object
The user who asked the questions.
object
The statement a discussion is about — the subject every question is asked
against.
string
The opening question, cut at 300 characters:
first_question_truncated says
when it was, and the transcript’s messages keep the whole text. Null when
there is no user message yet.boolean
True when
first_question was cut. The whole question is in messages.integer
Questions the user asked, excluding their replies to the agent’s clarifying
questions (also stored as user messages).
integer
Messages in the transcript, questions and answers together.
integer
Times the agent escalated to a human, opening a request; detail in the
escalations array below.string
When the discussion was opened: the sort key, and what
after and before
match.string
Last activity on the discussion.
object[]
The transcript, oldest first.
object[]
The human hand-overs the agent opened, in order.