> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qobra.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Zoho

## Introduction

Qobra connects to Zoho through an application, which needs to be
installed via an Oauth check.

The integration is used to synchronize tables from Zoho, with their
fields and their content. This integration is readonly and does not write
anything in your Zoho.

## Access

### Oauth authentication & scopes

To connect your Pipedrive to Qobra, you’ll need to go through an Oauth
flow, granting us access to several scopes:

* `ZohoCRM.users.READ` (Read user information)
* `ZohoCRM.modules.READ` (Read all modules information)
* `ZohoCRM.settings.fields.READ` (Read settings)

You’ll find more information about Zoho application scopes
[here](https://www.zoho.com/crm/developer/docs/api/v6/scopes.html).

## Synchronization

### Refresh Frequency

To ensure your Zoho CRM data stays current in Qobra, we follow this synchronization schedule:

* **Daily Full Refresh**: Every night, we perform a complete sync of all your Zoho data
* **Bi-hourly Updates**: Every 2 hours throughout the day, we sync any recent changes
* **On-Demand Updates**: Need the latest data right away? Just click the refresh button in your integration settings

### Incremental synchronization

This integration is an incremental synchronization. This means that all
imports are based on each record last modified date, and that we only
refresh what has been modified in the system since the previous import.
When an import is launched, we thus refresh all records that have been
modified since the start of the last successful import.

Once we have refresh range, synchronization work is split and parallelized
in smaller tasks for performance enhancement. The synchronization tasks are
split according to the last modified date.

It is important to note that Qobra admin can manually trigger complete
synchronization in the application.

### Supported tables

You’ll find here all tables supported by the Zoho integration:

| **Zoho table** | **Name field**   |
| -------------- | ---------------- |
| `Deals`        | `Deal_Name`      |
| `Leads`        | `Full_Name`      |
| `Invoices`     | `Invoice_Number` |
| `Accounts`     | `Account_Name`   |
| `Contacts`     | `Full_Name`      |
| `Events`       | `Event_Title`    |

### Supported types

You’ll find below the fields types supported by the Qobra integration,
and their mapping to Qobra types.

| **Zoho type** | **Qobra type**                                     |
| ------------- | -------------------------------------------------- |
| `double`      | `number`                                           |
| `integer`     | `number`                                           |
| `currency`    | `amount`                                           |
| `text`        | `string`                                           |
| `textarea`    | `string`                                           |
| `date`        | `date`                                             |
| `datetime`    | `date`                                             |
| `picklist`    | `picklist`                                         |
| `userlookup`  | `user`                                             |
| `ownerlookup` | `user`                                             |
| `formula`     | `string`, `number`, `amount`, `percentage`, `date` |
